“As part of Oracle’s continued commitment to our customers, we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components:
(1) new fixes for Severity 1 production issues,
(2) United States Form 1099 2013 year-end updates, and
(3) payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014.
In addition, the Extended Support period for E-Business Suite Release 12.1 has been extended through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support deliverables for E-Business Suite 12.1.”